October 08, 2025 | Business Environment
CVS Health is expanding access to health care careers with the launch of its new Workforce Innovation and Talent Center and Community Resource Center in Fort Worth, in collaboration with Fort Worth Housing Solutions. The new dynamic space is designed to build a pipeline of skilled health care professionals by offering no-cost workforce training and health care services.
"Our new Workforce Innovation and Talent Center aims to create pathways to opportunity," said Sheryl Burke, SVP of Corporate Social Responsibility and Chief Sustainability Officer at CVS Health. "By working hand-in-hand with the Fort Worth Housing Solutions and local workforce organizations, we're helping community members gain the skills they need for in-demand roles—like pharmacy technicians—and build healthier futures for themselves and their families."
As the health care industry faces a growing talent shortage, CVS Health is setting a new standard in corporate-led workforce development with its Fort Worth Workforce Innovation and Talent Center. The center offers no-cost, hands-on training for roles like pharmacy technicians, customer service associate and call center representatives for both retail and non-retail —all in a simulated retail environment that mirrors real-world scenarios. Graduates are encouraged to apply for positions at CVS Health, creating a pathway to employment opportunities.
"We are so honored to partner with CVS Health in Stop Six," said Mary-Margaret Lemons, President of Fort Worth Housing Solutions. "Over half a billion dollars will be invested in housing and community redevelopment in this neighborhood, and a key part of that strategy is ensuring the people of Stop Six, have access to health care, education and economic mobility. Free training opportunities at the WITC will provide new skills for residents to qualify for higher-paying jobs and change the trajectory of their families. FWHS is so excited to continue this community-building work with CVS Health."
Additionally, the WITC will connect participants with valuable resources to aid their success, including Goodwill, Easter Seals and United Way. Participants can also advance their careers through programming pipelines at the College of Healthcare Professions and the University of North Texas.
"This partnership between CVS Health and Fort Worth Housing Solutions is exactly the kind of investment that strengthens our city's foundation," said Fort Worth Mayor Mattie Parker. "By equipping residents with skills for high-demand health care jobs and connecting this community with vital resources, the new Workforce Innovation and Talent Center is building a healthier, more prosperous Fort Worth for generations to come."
The new Community Resource Center is supported by Aetna, a CVS Health company. The CRC provides the public, including workforce program participants, with access to health education, assistance navigating health benefits, computers and state-of-the-art teleconferencing and available space for community events. Providing visitors with access to health screenings is planned for late 2025.
"As a company focused on health solutions, we recognize the connection between stable employment and health and wellness," said Stephanie Rogers, CEO of Aetna Better Health of Texas. "By co-locating the WITC and CRC in Fort Worth, we're bringing together essential resources to help individuals in local communities achieve professional success and lead healthier lives."