A new physician survey reveals a Net Promoter Score (NPS) of -52 for professional satisfaction, with only 12 percent of physicians recommending medicine as a career to others. The top reason: 64 percent of physicians named misinformation on social media as the most challenging part of practicing medicine.
Conducted by The Doctors Company, the nation's largest physician-owned medical malpractice insurer, the survey offers timely insights into physicians' current mindsets.
"We conducted this survey in December 2024 and January 2025, following a turbulent year in healthcare, to better understand physician perspectives on their practice environment," said Deepika Srivastava, Chief Operating Officer of The Doctors Company. "To fulfill our mission of advancing, protecting, and rewarding the practice of good medicine, we must listen to those on the front lines of patient care. While many physician surveys focus on compensation, EHRs, or AI, our goal was to uncover the everyday challenges clinicians face."
When asked about the most challenging aspects of medical practice, respondents cited numerous concerns, including:
- 64 percent: Misinformation on social media
- 62 percent: High costs of medical care
- 55 percent: High cost of drugs
- 52 percent: Declining patient trust in physicians and the healthcare system
- 42 percent: Political climate affecting medical decision making
An infectious disease physician in New York said: "Medicine will always be about the physician and patient together, working to solve problems. Outside influences that sabotage this relationship such as high costs, poor access to care, administrative burdens, and AI masquerading as knowledge, continue to need resistance."
Despite the challenges, physicians reiterated their joy in practicing medicine, acknowledging the most rewarding aspects of their career, including:
- 70 percent: Helping people recover from illness or injury
- 55 percent: The ability to solve complex problems
- 52 percent: Utilizing skill and knowledge
- 43 percent: Working with people who share the same passions
- 40 percent: Forming personal connections with patients and families
A general practitioner in California stated, "The most rewarding part of practicing medicine is making a difference in the health of underserved populations and my community."
"The practice of medicine has changed dramatically with the growth of EHRs, the pandemic, and the introduction of AI," Ms. Srivastava said. "Physicians are navigating greater complexity, higher patient demands, and increasing regulatory pressures. Now more than ever, they need support, advocacy, and protection to continue delivering safe, high-quality care. We remain committed to standing with them through every challenge."
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