Jarrard announced the expansion of its artificial intelligence capabilities focused on helping healthcare organizations align leadership, build organizational readiness and earn the trust necessary to bring colleagues and patients through significant change.
Today's announcement also includes the addition of 15 professionals – with expertise from crisis navigation to change management – to meet growing client demand.
Partner James Cervantes will lead Jarrard's AI consulting and strategy in the newly created role of AI Lead, helping healthcare leaders align around AI, prepare their organizations for change and build trust among employees, physicians, patients and other stakeholders. He will also lead Jarrard's internal AI strategy and enablement, embedding responsible AI into client delivery and developing new AI-enabled capabilities and offerings with Chartis, of which Jarrard has been a business unit since 2020.
"AI is fundamentally changing how healthcare organizations operate, communicate and lead, and our clients are looking for practical guidance on how to harness its potential responsibly," said Jarrard President and Founding Partner Anne Hancock Toomey. "James is a trusted strategic guide with a deep understanding of operational and clinical transformation, as well as the expertise to lead through change, challenge and growth in today's AI era."
As part of its investment in AI leadership, Jarrard has also hired Meltem Singh, Senior Vice President of AI Strategy and Enablement. Singh will work alongside Cervantes to build and scale Jarrard's AI capabilities, develop AI-enabled solutions and help clients translate the potential of AI into practical applications and meaningful organizational change.