QA Training Specialist

Description

• Manage the development, implementation, and continuous improvement of learning programs that support compliance requirements, employee development, and operational excellence initiatives.
• Collaborate with Subject Matter Experts (SMEs) and external vendors to design, develop, and deploy instructor-led, virtual, and e-learning training programs.
• Support the planning, coordination, and administration of training activities, including scheduling, documentation, and Learning Management System (LMS) maintenance.
• Maintain training records and ensure training materials are current, accurate, and aligned with business and compliance requirements.
• Lead or support communication efforts related to learning programs, including updating SharePoint sites and internal communication platforms.
• Develop and distribute training and communication materials, including presentations, workbooks, job aids, newsletters, emails, flyers, and videos.
• Support the creation and enhancement of e-learning content and other technology-based learning solutions.
• Partner with stakeholders to identify training needs and support the development of effective learning solutions.
• Evaluate training effectiveness through assessments, learner feedback, metrics, and other monitoring activities.
• Generate training reports and support analysis of learning data to identify opportunities for continuous improvement.
• Support initiatives to increase learner engagement and awareness of available development opportunities.
• Ensure training activities are conducted in accordance with applicable regulatory requirements, company policies, and quality standards.
• Apply knowledge of pharmaceutical manufacturing, quality systems, and cGMP requirements to support compliant learning programs.
• Assist with the implementation and adoption of new learning technologies and innovative training methods.
• Support departmental and organizational projects as assigned by the Head of Central Quality Learning and Performance.
• Collaborate cross-functionally with Quality, Manufacturing, Operations, and other business partners to support training and performance objectives.

Qualifications

Highest qualification: University

• Bachelor’s degree in Education, Instructional Design, Communications, Life Sciences, Business, Quality, or a related discipline with at least 5 years of relevant experience;
  
  
• Master’s degree with at least 3 years of relevant experience.
• Experience supporting learning programs, training coordination, instructional design, communications, or education-related initiatives.
  
  
• Prior experience in the pharmaceutical, biotechnology, or regulated manufacturing industry.
• Understanding of pharmaceutical manufacturing, quality assurance, and compliance training.
• Working knowledge of current Good Manufacturing Practices (cGMPs).
• Experience developing, managing, or supporting e-learning content and learning technologies.