Senior Manager

Description

• Learning Strategy, Instructional Design & Content Development
• Design, develop and implement training programs supporting Sun Pharma Canada’s Innovative Medicines portfolio, including launch, new-hire, ongoing development and follow-up training.
• Apply sound instructional design principles to create curricula, learning experiences, workshops, assessments, home-study materials and training resources.
• Create and maintain training plans that define learning goals, strategies, tactics, timelines and measures of success.
• Learn new product, disease-state, clinical and market-access content and translate complex information into effective, timely learning experiences.
• Facilitation, Coaching & Learner Development
• Facilitate new-hire training, national sales meetings, POA meetings, virtual events, workshops and other organizational programs with expert-level facilitation and presentation skills.
• Manage classroom and virtual learning environments to ensure participants achieve learning objectives.
• Coach sales representatives during training programs and field visits, providing feedback on product knowledge, selling skills and application of learning.
• Evaluate participant competency and partner with sales management on development plans and ongoing coaching needs.
• Training Effectiveness & Continuous Improvement
• Conduct ongoing training needs analyses through field visits, stakeholder input, business performance insights and learner feedback.
• Oversee implementation of training programs to ensure execution, knowledge transfer and skill development.
• Partner with the Senior Director, Head of Commercial Learning & Development and commercial leadership to establish metrics that assess training effectiveness, identify gaps and determine next steps.
• Leverage Sun Pharma systems, including the LMS, to deliver, track and continuously improve training solutions.
• Cross-Functional Partnership & Business Alignment
• Partner with field sales management, Marketing, Medical Affairs, Compliance, Sales Operations and other stakeholders to align training with business priorities.
• Support Commercial and Medical Affairs leadership with training materials, workshops and facilitation for national sales, POA and other business meetings.
• Work across organizational boundaries with internal and external partners, influencing and building consensus to achieve results.
• Collaborate as a member of the broader North American Learning & Development team, sharing best practices and supporting cross-market initiatives as appropriate.
• Project, Budget & Program Management
• Manage training projects from planning through execution, ensuring deliverables are completed on time, within approved budget and in alignment with business requirements.
• Manage the training budget and curriculum associated with pre-launch, launch and post-launch needs for the Innovative Medicines portfolio.
• Coordinate multiple priorities, stakeholders, timelines and deliverables while maintaining quality and business focus.
• Canadian Compliance & Industry Leadership
• Maintain strong knowledge of the Code of Conduct in Canada and Innovative Medicines Canada (IMC) rules and regulations applicable to the pharmaceutical industry.
• Ensure training programs and materials are developed and delivered in alignment with applicable Canadian compliance requirements.
• Represent Sun Pharma Canada, as appropriate, at IMC and other industry meetings related to training, development and guidance committees.

Qualifications

Highest qualification: University

• Minimum of 6+ years of pharmaceutical/biotech/medical commercial training experience
• 3+ Years In House Training Experience
• 3+ Years of sales/business to business experience
• Experience delivering training to a variety of audiences in a corporate setting
• Reimbursement and clinical expertise desired, as well as a strong understanding of Specialty Pharmacy preferred
• Certification in Instructional Design Preferred