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16 September 2026

Investigations Specialist

Victoria, Australia Posted 08 September 2026 Closes 08 November 2026
Department Health & Biotech
Category Health & Biotech
Job type Full-Time
Experience 3 Years

Description

  • Lead complex investigations and create effective project plans to ensure timely closure, engaging site Subject Matter Experts (SMEs), managing meetings, and reporting investigation updates to key personnel across the site.
  • Serve as an Operations technical SME in cross-functional Method 1 (M1) investigations.
  • Utilize Six Sigma investigation tools, including MiniTab, Fishbone, and 5 Whys methodologies, for true root cause identification and effective CAPA implementation.
  • Drive timely closure and quality improvements to reduce repeat deviations, increase performance, and reduce waste and costs.
  • Proactively engage with Operations staff to identify CI initiatives, focusing on safety, quality, compliance, and Materials Usage Variance (MUV)/cost reduction.
  • Provide continued education and mentoring to Operations staff on the importance of proactive data analysis, investigation methods, CI identification, and root cause and CAPA determination, fostering a positive working environment and resilience.
  • Initiate and deliver Change Controls (CC) related to CAPAs and CI initiatives, ensuring timely closures.
  • Present Operations investigation findings during Regulatory inspections and Contract Customer Audits.
  • Monitor and report deviation performance metrics as directed.
  • Perform any other duties as assigned by the Production Compliance Lead.

Qualifications

Highest qualification: University

  • Bachelor’s degree in science, Pharmacy, Engineering, or a related discipline, or equivalent experience in the pharmaceutical or allied industry.
  • 3-5 years of experience in pharmaceutical manufacturing/Quality.
  • 1-3 years of experience in facilitating investigations using Six Sigma tools, Fishbone, and 5 Whys methodologies for root cause analysis and effective CAPA identification.
  • Knowledge and application of Good Manufacturing Practices (cGMP).
  • Experience with compliance issues resulting from cGMP deviations or product defects.
  • Exceptional communication, negotiation, interpersonal, and leadership skills (both verbal and written).
  • Results-focused with demonstrated Project Management skills, the ability to manage multiple projects, and meet business targets and delivery timelines.
  • Attention to detail, technical knowledge, innovative thinking, and problem-solving abilities, including implementation of resolutions.
  • Ability to work under pressure and meet agreed timelines with high attention to detail.
Investigations Specialist
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