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28 August 2026
New

Manager, Strategy and Operations

North Carolina, United States Posted 28 August 2026 Closes 28 October 2026
Department Health & Biotech
Category Health & Biotech
Job type Full-Time
Experience 5 Years

Description

  • Own the DQS Leadership Team's governance cadence, agenda planning, and meeting logistics.
  • Track leadership action items and commitments to ensure accountability and follow-through.
  • Build and maintain leadership dashboards, scorecards, and the annual operating calendar.
  • Surface execution risks and interdependencies, and drive visibility into organizational priorities.
  • Lead planning and execution of DQS Town Hall, DQS Week, and other leadership forums and events.
  • Organize leadership offsites, strategy sessions, and summits.
  • Manage executive communication calendars and ensure consistent organizational messaging.
  • Develop executive presentations and organizational storytelling materials.

  • Coordinate leadership visits to key global sites
  • Partner with HR on the annual talent and calendar and high-potential talent programs.
  • Drive enterprise survey action planning and track progress against commitments.
  • Support onboarding, assimilation, and cross-functional networking and culture-building initiatives.

  • Coordinate KPI reviews and maintain operational health metrics and performance indicators.
  • Track quality, audit, inspection, and compliance action items, and support organizational readiness.
  • Manage contracts, purchase orders, invoicing, and accrual tracking in partnership with Finance, Procurement, and Legal.
  • Monitor operational expenditures and support budget governance.
  • Own SharePoint administration, including permissions, access requests, and content governance.
  • Coordinate updates to operational templates, tools, and repositories, and support process automation.

Qualifications

Highest qualification: University

  • Bachelor's degree in Business Administration, Life Sciences, Project Management, Operations, Communications, or a related field.
  • 5+ years of experience in business operations, strategy and operations, program management, organizational effectiveness, or a related discipline.
  • Experience supporting senior leaders and working within complex, matrixed organizations.
  • Demonstrated success managing multiple projects and priorities simultaneously.
  • Strong proficiency in Microsoft 365 applications, including PowerPoint, Excel, Word, SharePoint, Teams, and Copilot-enabled productivity tools.
  • Exceptional organizational, communication, and stakeholder management skills.

  • Experience within the pharmaceutical, biotechnology, healthcare, or life sciences industry.
  • Experience supporting leadership teams, governance processes, and executive communications.
  • Familiarity with procurement, financial operations, contracts, and invoicing processes.
  • Experience administering SharePoint sites and collaboration platforms.
  • Experience with reporting, dashboards, metrics, and business performance tracking.
  • Knowledge of quality, compliance, audit, or inspection-related processes.
  • Experience with queries, reporting, and/or dashboard features of document or data repositories, e.g., Veeva, a plus.
  • Experience with SAP/Ariba for invoicing and contracts preferred.
  • Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.
Manager, Strategy and Operations
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