MSG
Johnson & Johnson
Associate Area Manager
03 August 2026
Department
Health & Biotech
Job Category
Health & Biotech
Description
- Providing clinical case support during implant procedures, on-call support, and post-implant patient management to ensure optimal therapy outcomes
- Driving therapy adoption and utilisation through clinical education, algorithm implementation, best practice sharing, and structured customer training programmes
- Building strong partnerships with Interventional Cardiologists, Cardiac Surgeons, Intensivists, Heart Failure Specialists, and multidisciplinary care teams to advance Heart Recovery programmes
- Identifying and addressing barriers to therapy adoption by developing compelling clinical and health economic value propositions for key stakeholders
- Developing and maintaining trusted relationships with healthcare professionals to increase awareness, patient identification, and appropriate utilisation of cardiovascular therapies
- Planning and executing clinical education initiatives, workshops, symposiums, training programmes, and customer engagement activities that support physician education and therapy growth
- Identifying, developing, and launching new customer sites through structured implementation programmes, training plans, and adoption best practices
- Achieving commercial and patient outcome objectives by increasing utilisation within existing accounts and expanding access through new account development
Qualifications
- Bachelor’s degree in Nursing, Life Sciences, Biomedical Engineering, Healthcare, or a related clinical discipline
- Minimum 5 years of experience within a hospital environment, preferably in ICU, Cath Lab, Operating Theatre, Perfusion, or critical care settings
- Minimum 3 years of experience supporting cardiovascular or interventional cardiology medical devices in clinical, educational, or commercial roles
- Strong understanding of haemodynamic support therapies, cardiovascular procedures, and patient management within acute care environments
- Proven ability to engage multiple stakeholders and influence therapy adoption through clinical evidence, education, and customer partnership
- Established relationships with Interventional Cardiologists, Cardiac Surgeons, Intensivists, Heart Failure Specialists, or related healthcare professionals are highly advantageous
- Excellent communication, presentation, and interpersonal skills with fluency in English and Bahasa Malaysia; Mandarin language capability is an advantage
- Self-motivated and results-oriented professional with strong organisational skills, willingness to travel extensively, and availability to provide on-call clinical support when required