Territory Sales Manager

Description

• Make prospect/customer visits to solicit and receive orders, commitments to orders and contracts.
• Visit customers to satisfactorily resolve customer complaints, accomplish targeted sales objectives, and supply written visit reports in a timely and accurate fashion.
• Provide market feedback to management and other key team members about competitive activities, i.e. pricing, quality, new product introductions, sales force changes, etc.
• Introduce capsule dosage forms to potential capsule users through prospect R&D and Marketing groups, with assistance from Business Development, Marketing and Sales.
• Attend trade shows and conventions to represent Lonza and support Marketing efforts.
• Ensures total customer satisfaction and adequate branding for the territory.
• Be responsible for the timely, efficient and accurate processing of customer capsule orders, complaints and requests for information.

Qualifications

• Bachelor’s Degree in Business, Life Sciences or technical discipline required.
• Significant sales experience (business-to-business sales strongly preferred) to include contacts with Purchasing, Production, R&D, Marketing and Quality.
• Ability to multi-task and manage resources to maximize territory performance.
• Experienced making presentations with both external and internal customers.
• Capable of making on the spot sales decisions through negotiations with customers that can have a major impact on the CHI business.
• Experience to manage the team selling approach serving as the leader among the Account Solutions Representatives and the Field Service Engineers in support of all territory accounts.
• ability to travel to accounts/sales meetings domestically (50%); occasional international travel may be required.