Key Account Manager

Description

• Strategic Customer Engagement
• Manage and grow key accounts across major hospitals (Hematology & Immunology), research institutes, universities, and single‑cell/multi‑omics labs.
• Establish long‑term partnerships with clinicians, researchers, and laboratory leaders.
• Understand scientific workflows (stem cell, cell culture, immunology assays, next‑gen single‑cell technologies) to recommend appropriate BD solutions.
• Drive customer satisfaction and proactively resolve issues.
• Sales Strategy & Business Development
• Develop and execute sales and account plans aligned with Biosciences growth objectives in the Northern region.
• Identify new opportunities in single‑cell sequencing labs, multi‑omics core facilities, flow cytometry labs, and translational research centers.
• Lead the sales cycle, including prospecting, forecasting, proposal development, and deal closure.
• Provide accurate and timely forecasts, pipeline updates, and data-driven insights to the Business Manager.
• Market & Portfolio Development
• Promote BD’s Biosciences solutions, including:
• Stem cell research workflows (isolation, expansion, reagents)
• Cell culture products and media
• Flow cytometry instruments, antibodies, and reagents
• Single‑cell and multi‑omics enabling tools (sample prep, immunology panels, cell sorting workflows)
• Conduct product demos, workshops, and seminars for scientific and clinical users.
• Distributor Collaboration
• Work closely with distributor teams to ensure strong market coverage and technical execution.
• Train distributor sales teams to enhance scientific competency in immunology, cell biology, and single‑cell workflows.
• Support demand generation, tender activities, and order fulfilment processes.
• Reporting & Cross-functional Coordination
• Provide accurate reports to the Business Manager on performance, opportunities, risks, and competitive insights.
• Collaborate with Marketing, Technical Support, and Business Excellence teams for campaigns, events, and market development activities.

Qualifications

• Minimum 3 years of relevant experience in the Life Sciences industry.
• Bachelor’s degree in a related field.
• Good Communication skills.