Account Specialist

Description

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
• Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
• Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
• Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
• Identifies and develops advocates and nurtures positive relationships across the territory

Continuously strive to gain market intelligence;

• Organise and manage stakeholder meetings
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
• Strong communication skills, ability to flex style based on customer insights

Clinical and Market Knowledge Development;

• Deep understanding of the product and its place within the local NHS healthcare economy
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
• Shares best practice to enhance our business success
• Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
• Demonstrates in depth disease, product, market and competitive intelligence expertise
• Has a deep understanding of the multi-stakeholder environment

Territory Management;

• Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
• Collaborates closely with local cross functional team (territory partner, market access & medical) to ensure effective strategy implementation and positively contribute to the team culture
• Develops a business plan for own territory in line with brand strategy
• Effectively targets and tracks resources to maximise sales opportunities.
• Adheres to industry and AbbVie compliance requirements.

Qualifications

• Must have proven Pharmaceutical sales success
• Strong communication and customer engagement skills, ability to tailor discussions to customer needs
• Excellent customer relationship skills to build, develop and maintain internal and external partnerships
• Solutions focused, positive attitude is a must
• Strategic mindset and strong analytics proficiency to drive data driven decisions
• Ability to engage in new ways of working including digital capabilities
• Experience within Immunology and/ or specialty secondary care would be advantageous, but not essential