Department
Health & Biotech
Category
Health & Biotech
Job type
Full-Time
Experience
3 Years
Description
- Manage end-to-end order handling from quotation to payment realization.
- Coordinate with internal teams for order fulfillment, production tracking, and delivery
- Handle customer complaints and ensure timely resolution with full satisfaction.
- Support new product development and manage export/import shipments, including LC terms.
- Generate and share reports for leadership and stakeholders.
- Work on SAP SD module for processing quotations and sales orders.
- Plan shipments and coordinate with cross-functional teams locally and globally.
- Maintain accurate records and correspondence.
- Lead or support projects from initiation to completion with timely updates
- Perform other duties as assigned.
Qualifications
Highest qualification: University
- Graduate degree (required); advanced degree preferred.
- 3–4 years of experience in customer service or supply chain roles, preferably in B2B pharma.
- Proficiency in English (written and verbal).
- Strong skills in: Advanced Excel, SAP SD Module, PowerPoint and SFDC (Salesforce.com)
- Excellent communication, critical thinking, and problem-solving abilities.
- Familiarity with GMP compliance and international trade documentation