Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables and success criteria. Possess business knowledge, able to lead content creation.
Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication and resource requirements.
Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives. Lead a workstream as appropriate
Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts / process specialists.
Evaluate and ensure user readiness, track and report issues, define and measure success metrics and monitor change progress.
Identifying and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed.
Monitor program progress through to stakeholder adoption, business handover and project closure.
Qualifications
A willingness to work flexibly across different time zones. Occasional travel to BSC sites in another APAC country may be required.
At least 6 years of relevant experiences and proven results in project and change management with a focus on end-to-end delivery. Multi country experience
Strong business acumen, business and commercial experience a plus
Bachelor’s degree in business, Project Management, Change Management or a related field or certification in PMP, Change Management, Agile, Six sigma or Lean.
Sound application skills (PPT, Excel, Word, Project)
Excellent communication skills and fluency in both verbal and written English at all levels