Technical sales manager

Description

• Growing Pharma business through the development of new leads and new contacts. Track, identify and add qualified prospects to sales pipeline.
• Work closely with technical marketing, in particular industry market management department to develop opportunities in Pharma markets.
• Coordinate with sales teams to develop mutually beneficial proposals, nurturing and developing relationships with key customers.
• Lead project management to coordinate with different departments in customer organization to ensure right projects being developed.
• Work closely with value added services department to develop application-based value propositions that fit customers’ needs
• Achieves the agreed targets on new business developments by expanding market penetration & increase market share.
• Support the commercial team with other responsibilities as required.
• Plans out customer visit independently. Monitors, updates, and submits report of competitors and keeps records in CRM of existing and prospective customers.
• Manage existing customers and develop new customer relationships
• Working closely with customer by troubleshooting and resolving any issues arise during formulation development or manufacturing.
• Technical selling by providing effective solution for pharma formulation development to create impactful projects to the business.
• Manage existing and develop new product and market opportunities driving business growth and market share for the business unit.
• Identify high potential accounts and determine strategies for converting prospects
• Following sales protocols and procedures, generate new leads and improve/increase conversion rates and sales interactions
• Utilising call planning, pipeline management, lead identification and qualification, undertake proactive sales calling and performance monitoring to drive sales and achieve set targets
• Raise customer awareness by assisting in determining the right products for the customer’s needs as well as raising customer awareness of product options/ opportunities
• Supporting technical inquiries by providing solution to accelerate the business developments.
• Work as team player to provide technical solutions to key customers within the country.
• Prepare and offer quotations to customers.
• Prepare CRM reports relating to customers in the format and timing specified by Managers (reporting includes regular call reports and special reports as requested by management at a suppliers’ request)

Qualifications

• At least 5 years of Sales & Marketing experience in Pharmaceutical and /or Nutraceutical Industry.
• Proven track record in new business development and managed technical projects into relevant industry.
• Experience in formulation of new products and through understanding for synergies within ingredients and excipients would be advantageous.
• Technically sound in pharmaceutical/ nutraceutical discipline with the ability to demonstrate and communicate the value proposition of Pharma/Nutra products.
• Experience in dealing with suppliers and manage their expectation within country.

Others

• Interpersonal awareness with a proven ability to develop and maintain strong relationships and build credibility and trust with internal and external stakeholders
• Must have a “best practice” continuous improvement and customer centric mindset
• Results orientated with a solutions-based sales approach
• Agile, highly collaborative with an early adopter mindset
• Ability to manage complexity and change in a dynamic environment
• Analytical skills and high attention to detail
• Ability to work autonomously, flexibly and under pressure to meet tight deadlines
• Demonstrated ability to proactively problem solve and follow through on allocated tasks to successful completion
• Enthusiastic and highly motivated
• Digitally savvy and can prioritise and take initiative
• Excellent planning and time management skills
• Excellent IT Skills and practical knowledge of MS Office (Word, Excel, Outlook, PowerPoint)