MSG
Lonza
QA PM II-Operations
12 January 2026
Department
Health & Biotech
Job Category
Health & Biotech
Description
- Serve as the primary QA liaison for assigned external customers
- Manage quality processes including change controls, deviations, investigations, and CAPAs
- Lead Joint Quality Team meetings and track action items
- Review and approve investigation reports and root cause analyses
- Collaborate with internal teams such as MSAT, Manufacturing, Engineering, and QC
- Support customer audits and maintain compliance with data integrity principles
- Prepare and present customer metrics and KPIs
Qualifications
- Bachelor’s degree in a scientific field or equivalent experience
- Experience in GMP environments and Quality Assurance (5+ years preferred)
- Strong understanding of biotechnology manufacturing and project management
- Ability to analyze data, make sound decisions, and prioritize tasks
- Excellent communication and relationship-building skills
- Familiarity with cGMPs and regulatory requirements
- A proactive, detail-oriented approach with a commitment to quality