Head of Technical Support

Description

• Lead validation and technical support for disinfectant products across pharma plants and hospitals
• Oversee microbiology & chemistry related product assurance
• Support audits, compliance documentation and regulatory readiness
• Design and conduct customer & internal training programs
• Support technical pre-sales, demos and product onboarding
• Maintain product SOPs, MSDS, TDS and validation documentation
• Participate in technical evaluation of new products before market introduction

Qualifications

• M.Sc. Microbiology / Biochemistry / B. Pharm
• 8+ years’ experience in pharma plants, hospitals, disinfectants, QA or validation
• Exposure to GMP / Schedule M / ISO / NABL audits
• Strong communication & training skills
• Ability to work cross-functionally with sales and operations