LIMS Administrator

Description

• Provide timely and accurate support for laboratory information management systems and other supported applications for internal and external users;
• Develop system enhancements and document processes where appropriate;
• Attend to requested updates and tickets - resolution will include clarifying requirements, coding, testing, and deploying updates;
• Update and maintain system documentation (Technical Manual, Design Specification, etc.);
• Create workaround procedures when standard procedures have failed and ensure issues are resolved in a timely fashion;
• Investigate unexpected events and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources; and
• Perform deployments of application/product releases to production environments globally.
• responsible for updating, maintaining, and troubleshooting a commercial LIMS.
• After extensive customization, a complex set of features overlays the purchased system.
• Understanding both the native functionality and the added logic is required to ensure that configuration is reliable and efficient.
• Engineers use that knowledge to add new laboratory tests, enter study-specific programming, and coordinate the interface of new instruments to the system. T
• Review the work of peers and act as first-line support for laboratory technologists.

Qualifications

• Bachelor’s Degree in Information Systems, Mathematics, or related field;
• Good organizational skills, very detail oriented;
• Strong analytical and communication skills;
• Basic programming knowledge;
• Experience working with SCC Soft Computer systems is a plus; and
• Previous experience working in a commercial LIMS such as LabVantage is a plus.