Make quality culture the foundation of your work, to ensure our products are delivered on time and in safe and effective manner to improve patients’ lives.
Collaborate with site compliance leader and site data leader to ensure robust Quality System and Computer System Validation to ensure compliance and meet data integrity requirements.
Understand NALO Operations to be able to provide quality oversight, identify and escalate potential Quality concerns, support meeting business goals and lead process improvement initiatives.
Provide Quality oversight for NALO distribution operations network and maintain a state of inspection readiness for all distribution warehouses under NALO control. Support development of quality indicators/metrics to track Quality performance at all distribution locations.
Collaborate both internally and externally to identify opportunities to standardize operations, increase global harmonization, and identify improvement opportunities.
Apply Quality Risk Management principles to NALO operations, using Lilly quality standards. Author and review and approve Risk Assessments to ensure adequate oversight including external monitoring of regulatory changes.
Provide quality oversight and maintain the qualified status of distribution supplier and service provider per Supplier Quality Management System.
Manage, investigate and document product and distribution complaint and monitor performance.
Author, review and approve quality documents such as deviation investigations, change control activities, CARTS, PPE, SCN’s, SOP …etc, with focus on issue resolution and continuous improvement.
Develop and collect metrics related to the Quality performance within area of responsibilities. Provide updates to management and propose performance improvement.
Support inspection readiness initiative and internal/external audits (site self-inspections; regulatory agencies and GQAAC).
Support the Operations by
Timely and accurately completing all assigned task and responsibilities
Collaborate with other functions, including hands-on work experience and shared learning
Propose solution and Benchmarking with other Lilly sites to gain support
Qualifications
Bachelor’s degree in Pharmacy, Chemistry, Life Sciences, Engineering, or Supply Chain/Logistics, or similar area
3+ years of QA/Distribution experience in the pharmaceutical industry.
Prior QA experience working with Distribution, Medical Devices and providing oversite to 3Pls and SP.
Knowledge and experience with CSQA and Quality Risk Management.
Effective communication both written and oral
Experience with ICH Q9 and/or Lilly’s Quality Risk Management standards
Clear understanding of all GMP/GDPs, policies, procedures, regulations and guidelines related to commercial distribution.
Knowledge and experience in quality records (Deviation, CC, PPE, SCN’s, procedure…etc).
Demonstrated ability to be self-driven, work independently, and apply time management and project management skills
High-quality skills to include ability to prioritize, critical decision making, interpersonal/people, problem solving
Strategic thinking and ability to influence diverse groups and communicate effectively to all levels of an organization internally and externally
Strive to exceed individuals and business goals and continuous improvement.