MSG
Twist Bioscience
Account Manager
13 August 2025
Department
Health & Biotech
Job Category
Health & Biotech
Description
- Prospect and generate leads of potential customers, collaborators, and partners that will generate revenues from Synthetic biology and variant libraries.
- Work collaboratively with Twist’s Channel Partners in Australia to develop both direct and indirect business. Through consultative and strategic planning and portfolio selling to deliver high-end solutions to our customers.
- Generate, drive, and secure a continuous deal flow of library/ synthetic biology sales and antibody and drug development solution contracts with collaborators and partners that will lead to high-value commercial agreements.
- Provide technical support for customers, and field and screen incoming partnership opportunities relative to synthetic biology and Twist library solutions.
- Solicit and pitch Twist capabilities (presentations), competencies, and offerings (with the support of Twist scientific resources) to strategically important potential new collaborators and partners.
- Lead negotiation to close library and synthetic biology orders, and establish collaboration and partnership contracts,
- Support, maintain, and grow current and newly entered customer relationships, collaborations, and partnerships in an alliance management role to foster satisfied, customer-focused development and/or commercial partnerships.
- Develop strong working relationships with subject matter experts throughout Twist Biopharma and Twist Bioscience; assign and coordinate tasks to more qualified co-workers involved in the pursuit of each opportunity.
- Lead the development of financial models, contracts, and agreements to support the business case for new customers, collaborators, and partners.
- Collect and analyze market and financial data to establish and present compelling business cases for customers, collaborators, and partnerships.
- Develop market research to identify potential customers, collaborators, and partnerships with pharmaceutical, biotech, academic, commercial and related industry organizations, and companies of a non-competitive business.
- Develop and maintain a roadmap of all potential customers, collaborators, and partnerships to maintain a healthy, growing and diversified revenue pipeline.
- Work collaboratively with Twist marketing to create product exposure and build Twist Bioscience brand in Australia.
- Oversee the creation of a wide variety of customized sales tools and marketing collateral to use with prospective customers (most commonly written proposals, RFP responses and technical presentations.)
Qualifications
- Demonstrated scientific problem-solving skills. In-depth understanding of the requirements in industrial applications, enabling them to build strong relationships with key customers, understanding their requirements, and being able to propose solutions during on-site visits.
- Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
- Expertise in drug development, cellular and/or immune therapies will be highly valued.
- Strong desire to win business and establish long-term customer relationships.
- Excellent communication skills including verbal, written and presentation skills.
- Proven ability to thrive in a start-up/change-oriented environment.
- Proven as a strategic thinker, backed up by a track record of tactical execution.
- Must be willing to travel