Description

• Gain insights into how healthcare professionals (HCPs) gather information across various channels to inform clinical decisions, while identifying gaps and pain points in the current HCP experience.
• Evaluate and select optimal channels to support brand strategy, develop tailored programs and content for each channel, and execute non-personal promotion initiatives in collaboration with brand marketing and sales.
• Ensure channels function as a connected ecosystem, delivering relevant content in the right format and at the right time to create a cohesive HCP experience.
• Track metrics to assess engagement and measure impact, exploring optimisation through data, platforms, and technology while aligning with broader Novo Nordisk efforts.
• Promote a customer-centric approach to drive the transition to a connected omnichannel ecosystem and contribute to the evolution of the RareD commercial model.

Qualifications

• Bachelor’s degree or above.
• At least 5 years of sales, marketing, multichannel engagement, and/or other relevant commercial experience in the pharmaceutical industry, with a focus on customer experience and/or digital marketing.
• Understanding of campaign, customer experience, and promotional asset development.
• Ability to translate deep customer insights into actionable commercial plans.
• Native-level Japanese and business-level English proficiency.