- Collaborate cross-functionally (sales, finance, support, CSMs, Corning Shared Services, etc.) to verify order details and ensure alignment between customer orders, sales opportunities, and invoices.
- Ensure customer invoicing excellence by:
- Improving invoicing process efficiency
- Providing timely and accurate invoicing
- Managing payments received from Paypal and Stripe for swift processing
- Provide proactive AR management by:
- Monitoring & following up on outstanding invoices, working with customers to resolve payment discrepancies & overdue invoices
- Applying daily cash receipts to AR balances promptly and accurately.
- Continuous Improvement and Support:
- Identify opportunities for post sales process automation & optimization and support in executing related strategic initiatives
- Assist in special projects & work on other customer success activities as needed
- Ensure end-to-end process is properly documented
- Ensure adherence to SOX compliance standards, maintaining meticulous records and documentation.
French Speaking Job Advert: Superviseur des comptes recevables
