Sales Administrator

Description

• Efficiently manage the process of entering sales order requests into our bespoke system, while also handling invoicing and generating reports to support our Sales team.
• Owns the customer request and experience from initiation to conclusion.
• Processes all customer requests via computer.
• Utilizes multiple and often complex systems, programs, and monitors in order to research information.
• Handle complex queries on occasion and bridge communication between internal departments to ensure swift resolution of issues related to sales orders invoicing discrepancies, or customer concerns.
• Adopt a collaborative approach as to maintain a seamless operation and delivering exceptional service to our customers.

Qualifications

• Experience: a first relevant experience in a customer relationship type roles
• Language Skills: Fluent in English, both written and spoken
• Collaboration Tool: Basic Microsoft Office skills required
• You have the ability to work autonomously, with strong communication skills for internal stakeholders
• You have solid planning and coordination skills with the ability to prioritise
• You have an eye for detail
• You have a sense of urgency but handle pressure well