Department
Biotechnology
Category
Health & Biotech
Job type
Full-Time
Experience
Not Mentioned
Description
- Be accountable for development of the service vision and strategy; you will further develop Go-to-Market plan being responsible for Service business lifecycle management, creation of convincing sales collateral and training Sales & Field Application Specialists.
- Together with Sales & Business Development colleagues you will proactively identify service opportunity leads, scope and negotiate customer service projects.
- You will be responsible for writing technical project proposals with Service Project Managers and the Company’s subject matter experts.
- Ensure operational excellence in the delivery service projects; be responsible for establishing robust lead to order and order to cash processes to secure future business and increase service revenue.
- Be responsible for Services project management processes aligned with existing company governance processes to mitigate against risks, manage scope, schedules, cost, quality, and communicate to stakeholders ensuring client expectations are met
- Develop and review performance of service project manager(s)
Qualifications
Highest qualification: University
- Master’s degree or PhD in biology, biomolecular sciences, biotechnology or protein or formulation sciences or biochemistry or related disciplines
- Project Management experience within a pharmaceutical CRO, CDMO or CMO
- Experience with Service Operations management in life science industry,
- MBA or other business qualification
- Knowledgeable about the drug development processes from drug candidate through to the market launch
- A proactive self-starter, calm under pressure, with proven ability to build relationships and work effectively to win projects and meet deadlines.
- Strong verbal and written communication skills, ability to present with impact to external and internal stakeholders at all levels
- History of working cross-functionally to drive success and results
- Experience in risk management and resolution of non-scientific issues within projects.
- Experience of project governance processes
- Proficient in MS Office suite, CRM systems and PM software