Provide scientific information service support to HCPs, according to law 219/2006 art. 122
Develop a partnership and relationship with KEE’s and stakeholders by being an expert in the Jazz Pharmaceuticals Neuroscience products & relevant disease areas as well as local and national healthcare policy as appropriate
Strategic/Critical thinking: Can dissect complex problems into component parts that can be addressed; solves problems by enabling a productive dialogue among stakeholders who can drive the outcomes
Build customer networks that enable the rapid identification, diagnosis and treatment of patients
Ability to identify and answer customer needs: Develop a partnership relationship with KEE’s and stakeholders by being an expert in the Jazz Pharmaceutical’s products & relevant disease areas as well as local and national healthcare policy as appropriate
Demonstrate the ability and attitude to effectively use all the multi-channel platforms to effectively use all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity
Demonstrate the ability to ensure appointments both in person and using remote technologies in a compliant manner
Remove local prescribing barriers by helping primary accounts with solutions to local service limitations
Willingness and ability to assist with ad hoc business projects as defined and directed by the management team
Ability to engage and act as a Leader: Can articulate a vision, inspire people, and align the organization to move in that direction. Models the Jazz Leadership Behaviors in all interactions
Account planning: Develop, implement, and review a cross-functional key account business plan for the territory that is aligned to the strategic brand plan and endorsed by the management team
Execution against plan: Monitor and evaluate performance against business plan and deliver within agreed matrix of activity (effective account call coverage and frequency) and budget (appropriate use of promotional spend) as agreed with the management team
Cross functional internal collaboration: Work with the broader cross functional team; including medical, market access, and marketing to meet the needs of physicians, other health care professionals and patients
Cross functional external collaboration: Able to bring together different customer types externally to drive the uptake and access to the Jazz Pharmaceutical’s portfolio
Profiling (and regular updating of) key customers and accounts into CRM system
Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures
Behave ethically, responsibly and professionally in accordance with Jazz Pharmaceuticals values and codes of practice
Ensure compliance with all applicable Laws, Codes, corporate standards and Procedures related to his/her area of relevance/responsibility, included the legislative decree 231/2001, the legislative decree 219/2006 and in requirements of the Jazz Pharmaceuticals Code of Conduct.
Strictly observance and knowledge of Jazz Pharmacovigilance’s Policy.
Qualifications
Life Sciences Graduate or equivalent as provided in the applicable Law
Previous knowledge and experience in Neuroscience area is an advantage
Experience in working as part of a cross-functional team; self-starter with a strong sense of personal accountability as well as the ability to work in a dynamic environment
Proven ability to manage specialty pharmaceutical issues and opportunities within a complicated healthcare setting to deliver agreed and measurable objectives
Effective and persuasive communicator with excellent presentation skills
Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders
Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to patients
Consistently honest and truthful, with motivations and actions based on values.
Ability to learn new skills, sometimes in challenging conditions
