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L&D Training Manager

Full-Time Ho Chi Minh City, Vietnam
Health & Biotech
Health & Biotech
20 June 2025
Description
  • Engage key stakeholders in Vietnam and assign country including Country Manager, Category Lead, People Experience, etc to provide consultation and advice for organizational learning strategy and priorities
  • Develop, design, and deliver engaging training interventions for customer-facing commercial colleagues using diverse methods
  • Lead or co-lead moderately complex projects, effectively managing time and resources
  • Apply skills and discipline knowledge to contribute to departmental work
  • Make decisions to resolve moderately complex problems, develop new options, and operate independently in ambiguous situations
  • Work independently on assignments, seeking guidance on unusual or complex problems
  • Review your own work, seek directional feedback, and mentor other colleagues
  • Utilize judgment and experience to potentially become a resource for others
  • Ensure business requirements are met through efficient and valued customer-facing training services, while monitoring the budget
  • Master multiple delivery modalities to deliver training programs within budget, addressing identified capability needs
  • Coordinate brand trainings with subject matter experts, set performance standards,
  • Ensure compliance of training content/activities and approval system is followed with the proper documentation in place.
  • Make use of training  evaluation tools  and partner with the business to discuss training metrics, outcomes and generate insights for continuous improvement.
  • Establish regular touch points to discuss field coaching observations and accordingly build/implement the appropriate training sustainability solutions.
  • Track training Interventions using multiple modalities and tools (Face-to-face, WebEx/Virtual, Social Learning, Micro-Learning, etc.)
  • Work closely with a marketing team to develop/understand a promotion strategy and then incorporates this strategy into the training program. Coordinate brand trainings with subject matter experts (Medical and Marketing) and establish a training certification process to ensure critical capabilities
Qualifications
  • Applicant must have a bachelor's degree in science related degree with at least 5 years of experience in Pharma industry and in Training
  • Strong and proven record in Training professional knowledge & skill, developing and delivering training programs
  • Exceptional written and verbal communication skills in Vietnamese and English
  • Knowledge in managing LMS
  • Advanced proficiency in Microsoft Office Suite
  • Strong project management skills
  • Strong interpersonal and consultative partnering abilities

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