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Senior Lead, Cx Content Creation

Full-Time Tokyo, Japan
Health & Biotech
Health & Biotech
19 May 2025
Description
  • Create Cx-Content for all channels across therapeutic Areas (TAs)
  • Analyze and outline the content strategy in line with TA and Cx strategy
  • Partner with market research team to conduct Cx content testing and feedback loop
  • Provide input to the global customization
  • Leverage global assets and drive rapid Cx- Content localization
  • Deliver unparalleled customer experience and maximize impact
Qualifications

Minimum requirements:

University degree in relevant subject, MBA preferred

Experience/Professional Requirement

3+ year marketing experience, in healthcare industry strongly preferred

Content creation experience (brand level)

Have demonstrated high competency in customer focus, strategic thinking & planning, and marketing

Team management and development experience

Excellent interpersonal communication and people engagement skills


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