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Associate Director, Commercial

Full-Time California, United States
Health & Biotech
Health & Biotech
22 April 2025
Description

 

  • Play a global product leadership role. Contributing to the global vision, strategy, and roadmap for the Kite Konnect® ecosystem for assigned digital products.
  • Lead business engagement across Kite’s enterprise business units (including Commercial, TechOps, Clinical Operations). Work to ensure Kite Konnect® global strategy aligns with local needs, and respond to Voice of Customer (VoC) / Voice of Process (VoP).
  • Develop business cases and leverage global prioritization framework to increase ROI and optimize resource allocation.
  • Execute the Kite Konnect® roadmap in partnership with cross functional delivery teams (IT, Quality Engineering etc.).
  • Work on multiple initiatives concurrently including: Digital Transformation, Commercial Launch & Geographic Expansion, Continual Service Improvement and Incremental Platform Enhancement.
  • Conduct market research and competitive analysis to identify industry trends, gather insights, and offer strategic recommendations to inform Kite Konnect® product roadmap.
  • Execute change management / communication plans and lead cross-enterprise communities of practices to increase adoption, standardized ways-of-working, and best practice sharing.
  • Oversee operational service delivery; proactively identify and implement continual service improvements to enhance quality of service and user experience.
  • Facilitate ideation and prototyping of innovations to enhance Kite Konnect® features and user experience.
  • Monitor and report on product success, value realization and user adoption through agreed key performance indicators (KPI).
  • Ensure maintenance of Kite Konnect® documentation and knowledge base to facilitate information sharing across globally distributed teams.
  • Proactively identify operational risks related to Kite Konnect®. Develop and implement mitigation strategies that improve reliability of Kite business operations and ensure regulatory compliance.
  • Occasional business travel (up to 15%) to other Kite / Gilead locations – domestic and international - as required by the role.
Qualifications
  • Bachelor’s degree in Business, Marketing, Information Technology or related field and 10+ years of relevant business experience OR
  • Master’s degree in Business, Marketing, Information Technology or related field and 8+ years of relevant business experience OR
  • Ph.D. in Business, Marketing, Information Technology or related field and 0+ years of relevant business experience

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