Support the implementation of new procedures as well, improvements of existing procedures.
Support the archiving invoice activity and manage specific vendor requests.
Mail processing, scanning and validation of invoices and related documentation.
Support to ensure on time processing and timely payments made to vendors, compliance with accounting requirements and internal guidelines.
Support account payable team on any adjustments into the invoicing systems and handle exceptions and discrepancies resolutions.
Research, troubleshoot and resolve vendor invoice problems and ensure all account payable procedures are adhered to.
Research, troubleshoot and resolve inquiries around invoices and payments.
Handle standard invoice exceptions and facilitate communication with vendors to coordinate problem resolution.
Support the overall P2P Exception Handling team by demonstrating flexibility in providing cover for other team members and training of new team members.
Work closely with the P2P Analysts to ensure completion of month-end closing activities for P2P.
Record FRAP violations for quarterly reporting and communicate violation and corrective action with business.
Ensure all global documentation is appropriately updated for all Invoicing related.
Participate on projects related to process improvement or integration as the Invoicing SME.
Implement process improvements related to Invoicing Area.
Ensure the Invoicing processes are aligned with global processes.
Ensure controls are maintained and in compliance with corporate policies.
Participate in the testing of P2P technologies.
Qualifications
ENGLISH ( Mandarin will be added advantage) - Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
Effective team member with ability to work across a diverse and cross-functional work group.
Must be flexible and adaptable to change.
Demonstrate strong interpersonal, written, and oral communication skills.
Strong Research, analytical and issues resolution skills
Must be able to multi-task within deadlines and work well under pressure, maintaining standards.
Develop good relationships with various levels of personnel in Lilly’s Financial organization and third-party service providers.
