Monitor and manage daily operations to ensure efficiency and effectiveness
Ensure compliance with A*STAR policies and procedures in all operational activities Manage audit review findings/lapses and support audit reviews, investigations and internal process improvements to resolve identified issues with relevant stakeholders
Support operational process improvements to improve operational efficiency
Asset Management & Maintenance:
Drive and promote asset life cycle management to encourage stakeholders to refresh their equipment as and when required
Develop and implement preventive maintenance schedules for equipment and facilities
Coordinate with maintenance teams to address repairs and ensure timely completion
Keep detailed records of maintenance activities and update maintenance logs on PPMS
Procurement:
Manage the Tender documentation and process; provide advice and consultation for interpretation of policies and procedures to end-users
Drafting of tender documents and requirement specifications; facilitate the purchase of equipment and common lab supplies
Maintain accurate records of procurement activities and inventory levels for efficient projection in central services utilized
Manage purchase orders, track delivery timelines, and ensure timely receipt of goods and services
Stakeholder Liaison:
Act as the main point of contact for internal and external stakeholders, addressing inquiries and issues promptly
Collaborate with different departments to facilitate communication and problem-solving
Escalate critical issues to appropriate personnel and follow up to ensure resolution
Data Presentation:
Collect and analyse data to create comprehensive dashboards and reports
Prepare visual presentations that highlight key metrics and performance indicators
Collaborate with team members to identify trends and insights from the data
Present findings to management and suggest improvements based on data analysis
Qualifications
Degree in Science, Technology or Engineering (preferably food, chemical or biology related)
Minimum 1 to 2 years of relevant experience in managing laboratory operations, laboratory support role or procurement
Familiar with regulatory and statutory requirements; knowledgeable in chemical handling, quality, environmental and safety management
Good understanding of Government Procurement policies will be advantageous
Proficiency in relevant software and tools such as Power BI and SAP will be beneficial
Detail oriented, meticulous and systematic
Able to work independently, multitask and perform in a dynamic environment and meeting specific timelines
Strong interpersonal and communication skills to connect with people from different cultures and levels, both internally and externally