Take full responsibility for managing entire order processing in Sales and Service in SAP and in Korean Tax Invoice reporting tool.
Provide high levels of support to external customers in relation to telephone, fax and email inquiries, purchase orders, etc.
Manage well the data in CRM(Case management, WO, Lead, Order Creation, all customer communications, Customer Asset, etc.)
Support internal customers (Sales, Service, Marketing, TPS, QMRA and Others) by taking responsibility for a variety of administrative and operational tasks.
Qualifications
Bachelor’s Degree in Business Administration, Economics, Science or related subject is considered an advantage
1-2 years’ professional experience in the field of sales support, order management, or equivalent combination of education and work experience
Life science industry experience is considered an advantage
Experience with order processing, CRM, and quotation solutions. Good knowledge of SAP
Experience in project management
Strong skills in Word and Excel
Customer focused attitude and strong communication skills
