Collating field force training requirements identified through training needs analysis (Annual FF skills Assessment, Field Coaching forms, performance review, attendance at FF meetings/ trainings, etc.)
Attending all global, regional meetings/trainings to learn new courses & localize them for best outcomes
Formulating a training framework, training plan and road map for different seniority levels with clear objectives, KPIs for structured and integrated development of the field force aligned with the competency frameworks
Organizing & delivering field force training programs and delivery is in an interactive and timely fashion (maximizing the digital/ omnichannel tools)
For newcomers ensuring they fully equip all skills & knowledge requirement
For experienced field force ensuring the key behaviours/ competencies are continuing to develop competency
Collaborate with marketing in the development of product refresh training, handling objections, presentation…for current & new brands/indication launches.
Reinforce the skills application by participating in field activities, triple coaching, team role play/ presentation…
Under alignment from FF Manager’s and Line Manager, provide in-field training support for MR’s
Understand and disseminate the AZ Code of Conduct during training
Conduct/participate in other department training program where appropriated (Trainee Program, etc.)
Record and update on-time commercial training metrics, e.g. training summary reports, individual training records, etc for management information
Administration of on-going learning progress and skills/ knowledge assessment
Distribute pre- & post-course action plans for all training participants seeking active contribution from trainees and line managers
Personal Development
Develop positive behaviours leading to enhanced effectiveness as outlined in Field Force Trainer Competency Framework
Identify areas for self-development and own/discuss IDP with clear actions timeline
Attend & participate in field force meetings with valued contribution
Continuous update the environment changes that leading to new skills requirement for yourself & for commercial team
Related Products/TA knowledge is required
Qualifications
Bachelors degree and or pharmaceutical/medical university degree. MBA or Business degree preferable.
Minimum of 5 years in sales and or training manager in pharmaceutical or healthcare industry
Have excellent interpersonal and people management skills, able to develop and maintain strong relationships with stakeholders .
Be a good influencer, good at engaging with stakeholders
Thorough understanding of market dynamics Demonstrated ability to lead, manage, coach, and develop
Be a consummate sales professional with an excellent eye for detail, able to handle multiple projects adeptly and possessed of great amounts of energy and drive
Experience in other commercial areas of the business
