Collect and prioritize relevant data into practical insights using a variety of data sources, distilling them into impactful reporting, demonstrating powerful data visualization tools.
Create dashboards and key reports (PowerBI or other data visualization platform experience a plus).
Develop, enhance, and optimize business analytics to deliver critical insights
Prepare and present reports, dashboards, and visualizations to communicate findings, insights, and recommendations.
Collaborate with subject matter experts to ensure data quality and integrity is maintained during collection and reporting
Analysis and Insights
Document and standardise data entry processes for all systems to ensure data integrity for accurate reporting
Ensure KPI and metric tracking remains in alignement with various SOPs and Work Instruction
Carry out Service Level pricing review and anlysis with the objective of pricing recommendation
Analyse trends and offer insights to internal sales teams to develop commercial opportunities
Leveraging metrics to enable continuous improvement to achieve and set new performance standards
Qualifications
Bachelor’s degree, preferably in finance, business or data analytics or related field, preferable in a service-based industry.
5+ years of confirmed experience in business or data analytics or related field, preferably in a service-based industry
Experience with data analysis and visualization tools (e.g. Excel, Tableau, Power BI).
Strong proficiency with SQL
Excellent communication skills and is highly inquisitive.
Ability to work independently and collaboratively in a team environment.
