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Amazon Web Services (AWS), an Amazon.com company, released new research that shows workers in India who use advanced digital skills – including cloud architecture or software development – contribute an estimated US$507.9 billion (₹10.9 trillion) to India’s annual gross domestic product (GDP). This is attributed to the 92% higher salaries that these workers earn compared to those with a similar education who do not use digital skills at work.

The “Asia Pacific Digital Skills Study: The Economic Benefits of a Tech-Savvy Workforce,” commissioned by AWS and conducted by Gallup, examined how building a technology-enabled workforce has significant benefits for workers, organizations, and the economy. More than 2,000 (2,005) working adults and 769 employers were surveyed in India across a variety of public and private sector organizations and industries. The study classifies basic digital skills as the ability to use email, word processors, other office productivity software, and social media. Intermediate digital skills include drag-and-drop website design, troubleshooting applications, and data analysis. Advanced digital skills include cloud architecture or maintenance, software or application development, artificial intelligence (AI), and machine learning.

The study found that advanced digital workers in India are benefitting from more than just a boost in their income. 91% of workers who use advanced digital skills express higher job satisfaction, compared to 74% of workers with intermediate skills and 70% of workers with basic digital skills.

Similarly, employers that rely heavily on advanced digitally-skilled workers, digital technology, and cloud technology reap higher business growth and innovation. The study found that 21% of Indian organizations that run most of their business on the cloud report a doubling of annual revenue or more, compared to 9% of those that use the cloud for some or none of their business. Cloud-based organizations are also 15 percentage points more likely to have introduced a new or improved product within the last two years (95% vs 80%).

With many organizations now preparing for the challenges of a digital future, the Gallup study looked at 10 emerging technologies including AI, edge and quantum computing, blockchain, and cryptocurrency. 92% of employers in India say at least one of these technologies is likely to become a standard part of their future business operations, with 5G ranking the highest at 78%.

“People in India are increasingly going digital, from the way they work to the way they live. This research shows that digital skills provide immense economic value to India at the individual, organizational, and macroeconomic level,” said Gallup Principal Economist, Dr. Jonathan Rothwell. “As more organizations move their IT to the cloud over the next decade and new technologies emerge, digitization is going to fuel a vast number of new jobs. The opportunity for India to be competitive in the digital economy depends on having a robust and highly skilled workforce to support current and future innovations.”

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