Target, promote and sell customer’s specialized products and/or services in primary and/or secondary care (e.g. hospital) arenas.
• Within a specified geographical territory, identify target customers and produce an annual territory business plan.
• Achieve sales targets in assigned territory or commercial sector in order to grow the customer’s business among indentified target audiences (e.g. physicians, nurses and key hospital staff).
• Optimize company profitability by achieving targets related to the target volume and frequency of customer contacts.
• Demonstrate a good understanding of the product (s) clinical efficacy and clearly state the value-proposition offered, based on sound knowledge of specialty area or therapeutic discipline.
• Keep up to date with the latest trends and or issues within specialist or technical area of expertise, by attending conferences, reading key journals, etc. and begin to promote self, as a knowledgeable specialist, to internal and external audiences.
• Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call. Complete relevant training courses.
• Ensure consistent and satisfactory levels of customer service to doctors in offices, hospitals or other clinical / healthcare delivery institutions through regular visits and events.
• Effectively utilize the designated software system(s) to maintain records update, report daily calls, and produce reports.
• Delivery reports in an accurate and timely manner.
• Comply with relevant country legislation and regulatory requirements.
• Advise Line Manager of changes in competitor activities and market changes and liaise with Line Manager to identify potential new sales opportunities.
• Act as product champion for at least 1 product and ensure transfer of specialist knowledge with internal colleagues as appropriate (e.g. training, brown bag lunches)
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
• Act as a mentor for new recruits, participate in new starter training programs and on occasion provide cover for the team in Line Manager’s absence.
Bachelor's Degree Life Sciences or related field Req
• 3 years’ varied experience in a range of customer types and therapy areas Req Or
• Equivalent combination of education, training and experience. Req
• Good understanding of Pharma Market and related procedures.
• Build network of relationships with health representatives in the requested specialty segment.
• Solid product knowledge.
• Fluency in software operating systems, such as MS Office and customer relationship management systems.
• Effective verbal and written communication skills.
• Ability to work effectively with decision makers/opinion leaders in the relevant market.
• Ability to conduct face to face presentations to customers.
• Ability to organize, prioritize and manage own workload.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.
• Possession of any required industry qualification essential to function as a Medical Representative in the relevant market.
